Last updated: September 21, 2026
This Privacy Policy explains what personal information Time Share (timeshare.pk, “we”, “us”, “our”) collects when you visit our website or place an order, how we use it, who we share it with, and the choices you have.
Information we collect
- Order & account information: name, phone number, delivery address, email address, and order history — collected when you place an order or create an account.
- Payment information: when you pay online, your card or bank details are collected and processed directly by our payment processor (PayFast); we do not receive or store your full card number.
- Checkout & cart information: if you enter your email or phone at checkout but don’t complete your order, we may use it to remind you about your cart.
- Communications: messages you send us through our contact form, WhatsApp, live chat, email, or social media, and our replies to you.
- Technical & usage information: IP address, browser and device type, pages viewed, and similar analytics data, collected automatically when you browse our site.
- Cookies: small files stored in your browser to keep your cart working, remember your preferences, and (where you consent) measure site performance and show relevant marketing. You can manage your cookie choices from the cookie banner on our site, or in your browser settings.
How we use your information
- To process, confirm, and deliver your orders, including sharing your name, phone number, and address with our courier and fulfilment partners solely so they can deliver your order
- To process payments through our payment gateway, and to prevent fraud
- To send order updates (confirmation, dispatch, tracking, delivery) by SMS, WhatsApp, and/or email
- To respond to your questions and support requests
- To send you marketing updates, offers, and new-arrival notifications — only if you have opted in, and you can unsubscribe at any time
- To improve our website, catalogue, and customer experience, and to keep our site secure
Who we share your information with
- Courier and logistics partners, and the fulfilment hubs that pack and dispatch your order — only the details needed to deliver it to you
- Our payment gateway (PayFast) to process online payments
- Email/SMS/WhatsApp service providers we use to send order and marketing messages
- Analytics and site-operation service providers who help us run and improve the website
- Law enforcement or regulators, only where we are legally required to
We do not sell your personal information to third parties.
Data retention
We keep order and account information for as long as needed to fulfil orders, handle returns and warranty claims, meet our accounting/tax obligations, and resolve any disputes, after which it is deleted or anonymised.
Your choices and rights
- You can view and update your account details any time from My Account
- You can ask us to send you a copy of the personal data we hold about you, correct it, or delete it, by emailing us — we will respond as soon as reasonably possible, subject to any records we are legally required to keep
- You can unsubscribe from marketing emails/messages at any time using the unsubscribe link, or by telling us directly
- You can control non-essential cookies through our cookie banner or your browser settings
Security
We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections and a PCI-compliant payment gateway for online payments. No method of transmission or storage is 100% secure, but we work to protect your data appropriately.
Children’s privacy
Our website is intended for general audiences and is not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date above will always show the current version.
Contact us
Questions about this policy or your data? Email us at shop@timeshare.pk, or write to Digitals Flare, Office 8, 412 2nd Floor, Quaid-e-Azam Road, Multan Cantt.